Client Snapshot: Quantified Background Information
Client Type: Auto Parts Wholesaler / Automotive Repair Chain
Location: Costa Rica
Partnership Start Date: May 2025
Core Challenge: Finding a reliable Chinese supplier to launch their new energy vehicle parts business line.
Inquiry to First Order Cycle: 15 days
The Challenges & Search
"As a company new to the new energy vehicle parts sector, we faced significant uncertainties: How to find a trustworthy Chinese supplier? How to ensure the quality of the first order? Would small trial orders be accepted? How to handle complex international logistics?"
The Discovery & Decision-Making Process
"By searching on Google for 'China BYD parts OEM supplier', we found Chongqing Shiwei Technology Co., Ltd.'s independent website. The website content was professional, product information was detailed, and after communicating with the sales team, their professional proposals and rapid response speed ultimately convinced us to place a trial order."
Our Tailored Onboarding Solution
We provided this new client with:
New Customer Trial Order Discount: A special discount on the first order.
VIN Code Precision Matching Service: Ensured 100% compatibility of all parts.
Dedicated Logistics Solution: Provided a cost-effective LCL (Less than Container Load) shipping solution for their small trial order, with full-process logistics tracking.
Dedicated Customer Service: Assigned a bilingual (Chinese-English) account manager to provide comprehensive assistance throughout the order process."
Rapid Results & First Order Benefits
Results from the first order:
Successful Launch: Successfully stocked BYD Seagull and King series parts, achieving a breakthrough from 0 to 1 in this product line.
Zero Return Rate: All spare parts passed inspection upon arrival, achieving a 0% quality-related return rate.
On-Time Delivery: Goods arrived within the scheduled timeframe, allowing the client to quickly respond to their end-market demand.
Immediate Reorder: Based on the positive experience of the first order, the client placed a second order within 2 weeks of receipt, with a 150% increase in order value.
New Client Testimonial
Our Parnter stated: 'As a new customer, our biggest worry was the uncertainty of the first order. However, Chongqing Shiwei Technology Co., Ltd. completely eliminated our concerns with their professional service and reliable products. Their onboarding process is exceptionally smooth – they are the easiest Chinese supplier we have ever worked with.'"
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